Solution Implementation Specialist

InnoVyne Technologies is looking for a self-motivated Solution Implementation Specialist to join our services team and work with our clients to implement sales performance management solutions. The ideal candidate is someone who loves technology, problem solving and working in a dynamic and interactive team-setting.

This position will be based from the head-office and requires travel.

Department: Professional Services
Project Location(s): Markham ON

Responsibilities

As a solution implementation specialist, you’ll be working with our services team and clients on various types of engagements. This includes:

  • Work with our client project teams to implement creative Sales Performance Management solutions;
  • Conduct discovery sessions and document appropriate business requirements;
  • Assist clients in making decisions to properly and creatively utilize features to meet their needs;
  • Design & configure creative solutions that are consistent with client requirements;
  • Work with our clients to facilitate and compile test scripts, test cases, and overall testing plans;
  • Support our clients during their testing phase;
  • Demonstrate the ability to learn new application functionality and strive to be an expert;
  • Work with our sales team to develop Proof of Concept for customer demonstrations;
  • Work with our clients to troubleshoot Production issues;

Skills/Experience

  • Minimum of 2 years of experience implementing a software;
  • Great interpersonal communication skills & ability to interact with clients;
  • Great analytical skills with positive “can do” attitude;
  • Minimum of an undergraduate degree or recognized technical diploma in Business Technology Management, Computer Science, Mathematics or a related discipline;
  • Knowledge and capability of working with Microsoft Excel spreadsheets, applying complex formulae, and creating pivot tables;
  • Practical hands-on experience with SQL, JavaScript, Rest API, and Python is an asset;
  • Any experience working with IBM ICM, Xactly, CallidusCloud or Optymyze is an asset;
how can we help you?

Contact us or submit an inquiry online.

Submit your application to careers@innovyne.com today!