InnoVyne Technologies provides end-to-end implementations of IBM Sales Performance Management solutions, ensuring an agile and smooth process. Whether you need a first-time implementation of your solution, wish to expand your solution, or need to implement annual updates, we cover all your needs. Our solutions are tested with baked in best-practices, delivered with a proven methodology for managing the implementation. No one is better qualified and better prepared to help you roll out a SPM solution for your business requirements.
Leveraging our standardized methodology and the expertise offered by our professional services team, we have delivered over 30 successful implementations and many more enhancements over the years. Our aim is to deliver the greatest value in the shortest timeframe.
With InnoVyne’s professional services, you will benefit from the following:
- Our successful implementation methodology and best-practices;
- Access to our IBM-certified professionals with a proven track record;
- A streamlined engagement process focused on customer enablement;
- Robust, scalable, and optimized solution for your needs of today and tomorrow.
InnoVyne’s certified consultants provide the highest level of service and advice in the industry. Our consultants are on hand to not only to provide their expertise but ensure customers are engaged throughout the process, with round the clock access to customer support.
Prepare & Plan
InnoVyne works with you to develop an implementation roadmap that outlines objectives, achievements, and key milestones. In addition, the planning phase addresses resource planning and infrastructure requirements.
Our consultants conduct thorough discovery sessions to capture, document, and gain a deep understanding of your compensation plans, pain points, infrastructure, and reporting requirements.
InnoVyne creates a blueprint of your solution that addresses functional and technical configuration of your business requirements. This details points of integration with source and target systems, data-entry points, and specifics of configuration elements that comprise the final solution.
InnoVyne configures your solution. Our consultants collaborate with you to train all stakeholders and ensure they are able to understand, operate, and utilize their SPM solution on an ongoing basis.
Before anything goes live, InnoVyne will vigorously test all systems. This can include System Integration, User Acceptance and Quality Assurance testing. We work closely with our clients to develop test plans that they can also execute independently.
InnoVyne provides coaching enablement services at both pre-launch and post-launch stages. Existing data is migrated and properly configured in your new SPM solution. Training materials are provided to assist with end-user adoption. Constant monitoring is provided to ensure a smooth launch.
You have access to InnoVyne's Customer Support portal wherein you can connect with your dedicated account manager. InnoVyne support reps are always available to assist with troubleshooting issues, provide mentoring, and plan for future updates.